Voice AI

An AI agent that actually calls your customers.

Kartio doesn't just chat. It receives calls, calls leads who gave consent, uses your store's knowledge base, transcribes every word, and sends you a complete report.

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How it works

How a call works.

01

Call starts

Customer calls your dedicated number or Kartio calls a lead who gave consent.

02

AI answers

Natural voice, trained on your store's products and policies.

03

Conversation

Handles questions, recommends products, qualifies needs.

04

Report

Full transcript and structured report sent instantly.

Reports

What's included in every report.

Full transcript

Every word spoken, timestamped.

Need and intent

What the customer wanted and why.

Objections handled

What concerns came up and how they were addressed.

Next step

Recommended follow-up action.

Call duration

Length and key timestamps.

Call Report

Lead: Marco Rossi

Completed
Need

Running shoes for marathon training, budget €120

Intent

High - ready to purchase within 48 hours

Objections

Concerned about sizing, needed next-day delivery confirmation

Recommended product

Pro Runner X - €89 (in stock, next-day available)

Next step

Send size guide via email, follow up in 24h

Duration

3 minutes 42 seconds

Safety

Consent and safety first.

Explicit opt-in required before any outbound call
Clear voice disclosure: 'This is an AI assistant'
Easy opt-out during any call
No calls to emergency or premium numbers
Budget limits prevent surprise costs
All calls logged and auditable
Human escalation available at any time
Read our Voice Call Policy

Ready to add voice to your store?

Try a real demo call and see how Kartio handles customer conversations.